Payment Policy

1. Accepted Payment Methods
At Luna Lucas Jewels, we prioritize your safety and convenience. We accept the following payment methods for all orders:

Credit/Debit Cards: Visa, Mastercard, American Express, Union Pay,
Digital Wallets: Apple Pay, Google Pay, PayPal

All prices and payments are processed in USD (United States Dollars).

2. Payment Security
Your payment information is processed securely. We use industry-standard Secure Socket Layer (SSL) encryption technology to protect your personal and financial information during transmission.

We do not store your credit card information on our servers.
All transactions are processed through secure third-party payment gateways (such as Shopify Payments or PayPal) which adhere to strict PCI-DSS (Payment Card Industry Data Security Standard) compliance.

3. When Will I Be Charged?
You will be charged at the time you place your order. Once you complete the checkout process and your transaction is authorized, you will receive an order confirmation email.

If your payment is declined, please check that your billing details match the information on file with your bank or contact your card issuer.

4. Sales Tax
Sales tax is calculated at checkout based on your shipping address and current applicable tax laws.

5. Payment Disputes
In the unlikely event of an unauthorized charge or a billing error, please contact us immediately before filing a dispute with your bank. We are committed to resolving any billing issues quickly and fairly.

Company Information